Service Advisor

Description:

Specialized Truck Repair started out with a single location and the commitment to provide exceptional service. After decades of providing trustworthy truck repair services, Specialized Truck Repair has grown to multiple locations and dozens of licensed technicians.

At Specialized Truck Repair, we pride ourselves on integrity, professionalism, and attention to detail. We are always on the lookout for talented Services Advisors to join our team. If you are a well-rounded, knowledgeable, organized Service Advisor who is enthusiastic about providing industry leading customer service, we'd love to chat.

Expectations for this Position:

  • Supporting a loyal clientele, maintaining sales records, meeting sales objectives and establishing good employee relations. 
  • Serve as the main liaison between customers and technicians
  • Ordering, scheduling, maintaining inventory
  • Clearly and simply explain the work performed and associated costs to customers
  • Keep up to date on manufacturer's policy procedures and warranties. 
  • Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
  • Prepare and process bills and customer payments using basic mathematical skills

Requirements for this Position:

  • Minimum 1 year customer service experience
  • Computer literate.
  • A self-starter with initiative and proven willingness to assume ownership for areas of responsibility. 
  • Ability to make informed decisions quickly and independently. 
  • Promotion of company goals by supporting and implementing changes is imperative.
  • Demonstrated ability to work independently, multi-task and apply initiative.
  • Great attitude & punctuality, strong communication skills, safety conscious, good instincts, organization skills and self-motivation
  • Working knowledge and experience of diesel products, repairs and parts

Compensation:

  • Full Time: Monday - Friday 8am - 5pm (Nashville location is 7am - 5pm)
  • Competitive wages
  • Vacation Pay
  • 401K
  • Health, Dental & Vision Insurance
  • Paid Time Off
  • Bonuses
  • Work / Life Balance

Interested candidates should send their resumes to: emily@specializedtruckrepair.com

Due to the number of applications we receive, only qualified candidates will be contacted.

Apply Now