Service Advisor

Description:

Specialized Truck Repair started out with a single location and the commitment to provide exceptional service. After decades of providing trustworthy truck repair services, Specialized Truck Repair has grown to multiple locations and dozens of licensed technicians.

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At Specialized Truck Repair, we pride ourselves on integrity, professionalism, and attention to detail. We are always on the lookout for talented Services Advisors to join our team. If you are a well-rounded, knowledgeable, organized Service Advisor who is enthusiastic about providing industry leading customer service, we'd love to chat.

Expectations for this Position:

  • Supporting a loyal clientele, maintaining sales records, meeting sales objectives and establishing good employee relations. 
  • Serve as the main liaison between customers and technicians
  • Ordering, scheduling, maintaining inventory
  • Clearly and simply explain the work performed and associated costs to customers
  • Keep up to date on manufacturer's policy procedures and warranties. 
  • Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
  • Prepare and process bills and customer payments using basic mathematical skills

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Requirements for this Position:

  • Minimum 1 year customer service experience
  • Computer literate.
  • A self-starter with initiative and proven willingness to assume ownership for areas of responsibility. 
  • Ability to make informed decisions quickly and independently. 
  • Promotion of company goals by supporting and implementing changes is imperative.
  • Demonstrated ability to work independently, multi-task and apply initiative.
  • Great attitude & punctuality, strong communication skills, safety conscious, good instincts, organization skills and self-motivation
  • Working knowledge and experience of diesel products, repairs and parts

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Compensation:

  • Full Time: Monday - Friday 8am - 5pm (Nashville location is 7am - 5pm)
  • Competitive wages
  • Vacation Pay
  • 401K
  • Health, Dental & Vision Insurance
  • Paid Time Off
  • Bonuses
  • Work / Life Balance

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Interested candidates should send their resumes to: emily@specializedtruckrepair.com

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Due to the number of applications we receive, only qualified candidates will be contacted.

Apply Now